TOPIC: Member validation problem on TR 2.2.1

Hi

For some reason I cannot get TR to validate my membership via options screen

This forum recognises me ..

The IDE log says:

INFO [au.com.trgtd.tr.autoupdate.members]: Could not get DB password at: Sat Apr 25 08:47:22 GMT 2009

Is that a server issue or a settings issue?

How can I fix it?

Thank you

Is it working now?

Hi

Not yet I'm afraid

It is working fine for me. Are you sure you don't have any problems on your machine to access the internet - firewall blocking perhaps?

I don't think there are any firewall issues
Here's the ide file .. with a series of java errors

Does this make the problem any clearer?
Do I have all the necessary java files installed?

Thank you for your help

>Log Session: Tuesday, April 28, 2009 7:32:57 AM GMT
>System Info:
Product Version = ThinkingRock 2.2.1
Operating System = Linux version 2.6.28-11-generic running on i386
Java; VM; Vendor = 1.6.0_13; Java HotSpot(TM) Client VM 11.3-b02; Sun Microsystems Inc.
Runtime = Java(TM) SE Runtime Environment 1.6.0_13-b03
Java Home = /home/jonathan/Desktop/tr-2.2.1-with-jre/bin/jre1.6.0_13
System Locale; Encoding = en_GB (tr); UTF-8
Home Directory = /home/jonathan
Current Directory = /home/jonathan/Documents
User Directory = /home/jonathan/.thinkingrock/tr-2.2.1
Installation = /home/jonathan/Desktop/tr-2.2.1-with-jre/tr
/home/jonathan/Desktop/tr-2.2.1-with-jre/ide10
/home/jonathan/Desktop/tr-2.2.1-with-jre/platform9
Boot & Ext. Classpath = /home/jonathan/Desktop/tr-2.2.1-with-jre/bin/jre1.6.0_13/lib/resources.jar:/home/jonathan/Desktop/tr-2.2.1-with-jre/bin/jre1.6.0_13/lib/rt.jar:/home/jonathan/Desktop/tr-2.2.1-with-jre/bin/jre1.6.0_13/lib/sunrsasign.jar:/home/jonathan/Desktop/tr-2.2.1-with-jre/bin/jre1.6.0_13/lib/jsse.jar:/home/jonathan/Desktop/tr-2.2.1-with-jre/bin/jre1.6.0_13/lib/jce.jar:/home/jonathan/Desktop/tr-2.2.1-with-jre/bin/jre1.6.0_13/lib/charsets.jar:/home/jonathan/Desktop/tr-2.2.1-with-jre/bin/jre1.6.0_13/classes:/home/jonathan/Desktop/tr-2.2.1-with-jre/bin/jre1.6.0_13/lib/ext/dnsns.jar:/home/jonathan/Desktop/tr-2.2.1-with-jre/bin/jre1.6.0_13/lib/ext/localedata.jar:/home/jonathan/Desktop/tr-2.2.1-with-jre/bin/jre1.6.0_13/lib/ext/sunpkcs11.jar:/home/jonathan/Desktop/tr-2.2.1-with-jre/bin/jre1.6.0_13/lib/ext/sunjce_provider.jar
Application Classpath = /home/jonathan/Desktop/tr-2.2.1-with-jre/platform9/lib/boot.jar:/home/jonathan/Desktop/tr-2.2.1-with-jre/platform9/lib/org-openide-modules.jar:/home/jonathan/Desktop/tr-2.2.1-with-jre/platform9/lib/org-openide-util.jar:/home/jonathan/Desktop/tr-2.2.1-with-jre/platform9/lib/locale/boot_fr.jar:/home/jonathan/Desktop/tr-2.2.1-with-jre/platform9/lib/locale/org-openide-modules_fr.jar:/home/jonathan/Desktop/tr-2.2.1-with-jre/platform9/lib/locale/org-openide-util_fr.jar
Startup Classpath = /home/jonathan/Desktop/tr-2.2.1-with-jre/platform9/core/core.jar:/home/jonathan/Desktop/tr-2.2.1-with-jre/platform9/core/org-openide-filesystems.jar:/home/jonathan/Desktop/tr-2.2.1-with-jre/platform9/core/locale/core_fr.jar:/home/jonathan/Desktop/tr-2.2.1-with-jre/platform9/core/locale/org-openide-filesystems_fr.jar:/home/jonathan/Desktop/tr-2.2.1-with-jre/bin/../tr/core/locale/core_tr.jar

---

WARNING [org.netbeans.core.modules]: had to upgrade dependencies for module au.com.trgtd.tr.calendar: added = [module org.netbeans.modules.options.api/1 > 1.4] removed = [module org.netbeans.modules.options.api/0-1 > 1.6]; details: [Major release version of module changed from 0 to 1 to signal stability; update your dependencies]
WARNING [org.netbeans.core.modules]: had to upgrade dependencies for module au.com.trgtd.tr.autoupdate.members: added = [module org.netbeans.modules.options.api/1 > 1.4] removed = [module org.netbeans.modules.options.api/0-1 > 1.6]; details: [Major release version of module changed from 0 to 1 to signal stability; update your dependencies]
WARNING [org.netbeans.core.modules]: had to upgrade dependencies for module au.com.trgtd.email: added = [module org.netbeans.modules.options.api/1 > 1.4] removed = [module org.netbeans.modules.options.api/0-1 > 1.6]; details: [Major release version of module changed from 0 to 1 to signal stability; update your dependencies]
WARNING [org.netbeans.core.startup.NbEvents]: The extension /home/jonathan/Desktop/tr-2.2.1-with-jre/tr/modules/ext/activation.jar may be multiply loaded by modules: [/home/jonathan/Desktop/tr-2.2.1-with-jre/tr/modules/jaxb.jar, /home/jonathan/Desktop/tr-2.2.1-with-jre/tr/modules/javamail.jar]; see: www.netbeans.org/download/dev/javadoc/or...path.html#class-path
WARNING [org.netbeans.core.modules]: Class-Path value locale/tr-appl_fr_FR.jar from /home/jonathan/Desktop/tr-2.2.1-with-jre/tr/modules/au-com-trgtd-tr-l10n-fr_FR.jar cannot be found at /home/jonathan/Desktop/tr-2.2.1-with-jre/tr/modules/locale/tr-appl_fr_FR.jar
WARNING [org.netbeans.core.projects.cache]: Inefficient to include an empty layer in a module: jar:file:/home/jonathan/Desktop/tr-2.2.1-with-jre/tr/modules/au-com-trgtd-tr-report-project-detail.jar!/au/com/trgtd/tr/report/project/detail/layer.xml
WARNING [org.netbeans.core.projects.cache]: Inefficient to include an empty layer in a module: jar:file:/home/jonathan/Desktop/tr-2.2.1-with-jre/tr/modules/au-com-trgtd-tr-calendar-ical4j-impl.jar!/au/com/trgtd/tr/calendar/ical4j/impl/layer.xml
WARNING [org.openide.filesystems.Ordering]: Found same position 2900 for both Services/JavaHelp/member-helpset.xml and Services/JavaHelp/prefs-extract-clean-helpset.xml
Encountered nonnumeric position attribute 3532 of class java.lang.String for Services/JavaHelp/reports-helpset.xml
Children: [MultiFileObject@107f742[Services/JavaHelp/action-helpset.xml], MultiFileObject@1b5a40a[Services/JavaHelp/archive-helpset.xml], MultiFileObject@18346a3[Services/JavaHelp/collect-helpset.xml], MultiFileObject@1af9e98[Services/JavaHelp/contexts-helpset.xml], MultiFileObject@1505258[Services/JavaHelp/criteria-helpset.xml], MultiFileObject@1db0da1[Services/JavaHelp/email-helpset.xml], MultiFileObject@1ff6de1[Services/JavaHelp/email-retrieve-helpset.xml], MultiFileObject@6147d9[Services/JavaHelp/export-actions-helpset.xml], MultiFileObject@6ac615[Services/JavaHelp/export-future-helpset.xml], MultiFileObject@13d21d6[Services/JavaHelp/export-information-helpset.xml], MultiFileObject@cd6aa0[Services/JavaHelp/exports-helpset.xml], MultiFileObject@14a97b[Services/JavaHelp/import-project-template-helpset.xml], MultiFileObject@6014f7[Services/JavaHelp/imports-helpset.xml], MultiFileObject@1b0d33c[Services/JavaHelp/imports-thoughts-helpset.xml], MultiFileObject@159d87f[Services/JavaHelp/l10n-helpset.xml], MultiFileObject@3dfcb[Services/JavaHelp/member-helpset.xml], MultiFileObject@1a7c484[Services/JavaHelp/overview-helpset.xml], MultiFileObject@13515e[Services/JavaHelp/prefs-about-helpset.xml], MultiFileObject@1248979[Services/JavaHelp/prefs-actions-screens-helpset.xml], MultiFileObject@14596d5[Services/JavaHelp/prefs-appl-helpset.xml], MultiFileObject@57828d[Services/JavaHelp/prefs-calendar-helpset.xml], MultiFileObject@75b3ee[Services/JavaHelp/prefs-datafile-helpset.xml], MultiFileObject@15d4273[Services/JavaHelp/prefs-dates-helpset.xml], MultiFileObject@19f90e3[Services/JavaHelp/prefs-extract-clean-helpset.xml], MultiFileObject@1e22632[Services/JavaHelp/prefs-extract-helpset.xml], MultiFileObject@17fc44f[Services/JavaHelp/prefs-gui-helpset.xml], MultiFileObject@1e82b72[Services/JavaHelp/prefs-import-thoughts-helpset.xml], MultiFileObject@c3358b[Services/JavaHelp/prefs-projects-helpset.xml], MultiFileObject@1712193[Services/JavaHelp/prefs-recurrence-helpset.xml], MultiFileObject@14ce5eb[Services/JavaHelp/prefs-review-actions-helpset.xml], MultiFileObject@6078e7[Services/JavaHelp/process-helpset.xml], MultiFileObject@172c47b[Services/JavaHelp/reports-helpset.xml], MultiFileObject@1c0bee6[Services/JavaHelp/review-actions-helpset.xml], MultiFileObject@129df8a[Services/JavaHelp/review-future-helpset.xml], MultiFileObject@19cd5f5[Services/JavaHelp/review-projects-helpset.xml], MultiFileObject@5ead9d[Services/JavaHelp/review-reference-helpset.xml], MultiFileObject@1c2a1ed[Services/JavaHelp/sequencing-helpset.xml], MultiFileObject@1a02097[Services/JavaHelp/shortcuts-helpset.xml], MultiFileObject@17d7c7f[Services/JavaHelp/tasks-activation-helpset.xml], MultiFileObject@44006e[Services/JavaHelp/tasks-recurrence-helpset.xml], MultiFileObject@15ad1da[Services/JavaHelp/topics-helpset.xml]]WARNING [org.openide.filesystems.Ordering]: Not all children in Services/JavaHelp/ marked with the position attribute: [reports-helpset.xml], but some are: [overview-helpset.xml, prefs-appl-helpset.xml, contexts-helpset.xml, criteria-helpset.xml, topics-helpset.xml, collect-helpset.xml, process-helpset.xml, review-actions-helpset.xml, review-projects-helpset.xml, sequencing-helpset.xml, review-future-helpset.xml, review-reference-helpset.xml, imports-helpset.xml, import-project-template-helpset.xml, imports-thoughts-helpset.xml, email-retrieve-helpset.xml, export-actions-helpset.xml, export-future-helpset.xml, export-information-helpset.xml, exports-helpset.xml, prefs-about-helpset.xml, action-helpset.xml, prefs-calendar-helpset.xml, prefs-datafile-helpset.xml, prefs-dates-helpset.xml, email-helpset.xml, prefs-extract-helpset.xml, member-helpset.xml, prefs-extract-clean-helpset.xml, prefs-gui-helpset.xml, l10n-helpset.xml, prefs-import-thoughts-helpset.xml, prefs-projects-helpset.xml, prefs-recurrence-helpset.xml, prefs-review-actions-helpset.xml, prefs-actions-screens-helpset.xml, archive-helpset.xml, tasks-activation-helpset.xml, tasks-recurrence-helpset.xml, shortcuts-helpset.xml]
INFO [tr.datastore]: Loading data started...
INFO [tr.datastore]: Loading data finished.
INFO [au.com.trgtd.tr.extract.FontInstaller]: DejaVu Sans font is already registered.
INFO [au.com.trgtd.tr.extract.FontInstaller]: DejaVu Sans Bold font is already registered.
INFO [au.com.trgtd.tr.extract.FontInstaller]: DejaVu Sans Bold Oblique font is already registered.
INFO [au.com.trgtd.tr.extract.FontInstaller]: DejaVu Sans Oblique font is already registered.
WARNING [au.com.trgtd.tr.extract.FontInstaller]: DejaVuSans font was not registered.
WARNING [au.com.trgtd.tr.extract.FontInstaller]: DejaVuSans-Bold font was not registered.
WARNING [au.com.trgtd.tr.extract.FontInstaller]: DejaVuSans-BoldOblique font was not registered.
WARNING [au.com.trgtd.tr.extract.FontInstaller]: DejaVuSans-Oblique font could not be registered.
INFO [au.com.trgtd.tr.extract.FontInstaller]: DejaVu Serif font is already registered.
INFO [au.com.trgtd.tr.extract.FontInstaller]: DejaVu Serif Bold font is already registered.
INFO [au.com.trgtd.tr.extract.FontInstaller]: DejaVu Serif Bold Italic font is already registered.
INFO [au.com.trgtd.tr.extract.FontInstaller]: DejaVu Serif Italic font is already registered.
WARNING [au.com.trgtd.tr.extract.FontInstaller]: DejaVuSerif font was not registered.
WARNING [au.com.trgtd.tr.extract.FontInstaller]: DejaVuSerif-Bold font was not registered.
WARNING [au.com.trgtd.tr.extract.FontInstaller]: DejaVuSerif-BoldItalic font was not registered.
WARNING [au.com.trgtd.tr.extract.FontInstaller]: DejaVuSerif-Italic font was not registered.
INFO [tr.autoversion]: Starting
INFO [org.netbeans.core.startup.NbEvents]: Turning on modules:
org.openide.util [7.18.1.1 1 200811100001]
org.openide.modules [7.7.1 200811100001]
org.openide.filesystems [7.13.1.1.1 1 200811100001]
org.netbeans.bootstrap/1 [2.15.1 200811100001]
org.netbeans.core.startup/1 [1.14.1.1 200811100001]
org.openide.awt [7.3.1.1 200811100001]
org.netbeans.api.progress/1 [1.12.1.1 1 200811100001]
org.netbeans.modules.autoupdate.services [1.5.2 200812031904]
org.jdesktop.layout/1 [1.6.1 1.0.3 200811100001]
org.openide.dialogs [7.8.1 200811100001]
org.openide.nodes [7.7.3.1 200901261116]
org.openide.windows [6.24.1 200811100001]
org.netbeans.spi.quicksearch [1.0.1 200811100001]
org.netbeans.modules.options.api/1 [1.10.2 200812031904]
org.netbeans.swing.outline [1.1.1 200811100001]
org.openide.explorer [6.16.3 1 200903060201]
org.netbeans.modules.editor.mimelookup/1 [1.10.1 200811100001]
org.openide.text [6.21.2 200901261116]
org.openide.actions [6.8.1.1 200811100001]
org.netbeans.modules.queries/1 [1.13.1 200811100001]
org.openide.loaders [7.2.3 200903060201]
org.openide.io [1.13.1 200811100001]
org.netbeans.swing.plaf [1.8.1 200811100001]
org.netbeans.core/2 [3.10.4.1 200903060201]
org.netbeans.modules.settings/1 [1.15.1 200811100001]
org.netbeans.swing.tabcontrol [1.13.1 200811100001]
org.netbeans.core.windows/2 [2.12.3.1 200903060201]
org.netbeans.modules.javahelp/1 [2.11.1 200811100001]
miglayout [1.0 090419]
au.com.trgtd.tr.appl [1.0.1 090419]
au.com.trgtd.tr.l10n [1.0 090419]
tr.prefs.gui [1.0 090419]
tr.util [1.0.1 090419]
org.apache.commons.lang [1.0 090419]
org.jdesktop.swingx [1.0 090419]
tr.prefs.dates [1.0 090419]
tr.swing [1.0.4 090419]
tr.prefs.projects [1.0 090419]
ical4j [1.0 090419]
au.com.thinkingrock.tr.resource [1.0.3 090419]
tr.prefs.recurrence [1.0 090419]
tr.model [2.0.1.1 090419]
tr.runtime [1.0 090419]
tr.view [1.0.2 090419]
org.netbeans.core.ui/1 [1.12.1 200811100001]
tr.background.recurrence [1.0 090419]
tr.datastore [1.0 090419]
au.com.trgtd.tr.calendar [1.0.1 090419]
org.xmlpull.v1 [1.0 090419]
com.thoughtworks.xstream [1.0 090419]
tr.prefs.datafile [1.0 090419]
tr.datastore.xstream [1.0.3 090419]
tr.background.activation [1.0 090419]
tr.data [1.0 090419]
org.apache.avalon.framework [1.0 090419]
org.apache.xmlgraphics.ps [1.0 090419]
org.apache.commons.logging [1.0 090419]
javax.xml [1.0 090419]
org.apache.wml [1.0 090419]
org.apache.xml.serializer [1.0 090419]
org.apache.bcel [1.0 090419]
org.apache.commons.io [1.0 090419]
org.w3c.css [1.0 090419]
org.apache.fop [1.0 090419]
tr.extract [1.3.1 090419]
tr.extract.reports [1.2.7 090419]
jasper [1.1 090419]
au.com.trgtd.tr.reports.reference [1.2.7 090419]
au.com.trgtd.tr.report.sa [1.2.7 090419]
au.com.trgtd.tr.report.projects.future [1.2.7 090419]
org.netbeans.modules.editor.mimelookup.impl/1 [1.3.1 200811100001]
tr.imports [1.0 090419]
au.com.trgtd.tr.reports.pocketmod [1.2.7 090419]
au.com.trgtd.tr.reports.actions.doasap [1.2.7 090419]
tr.archive [1.2.0 090419]
org.netbeans.core.output2/1 [1.10.1.1 1 200811100001]
org.netbeans.libs.jna/1 [1.1.2 200901261116]
org.netbeans.core.nativeaccess/1 [1.1.2 200901261116]
tr.data.files [1.0 090419]
org.netbeans.modules.progress.ui [1.2.1 200811100001]
ca.odell.glazedlists [1.0 090419]
tr.view.contexts [1.0.2 090419]
tr.view.criteria [1.0.2 090419]
tr.view.topics [1.0.2 090419]
tr.view.project [1.1.6 090419]
tr.view.action [1.0.5 090419]
tr.view.process [1.0.8 090419]
tr.extract.exports [1.0 090419]
tr.extract.exports.information [1.0.2 090419]
au.com.trgtd.tr.report.project.outline [1.2.7 090419]
au.com.trgtd.tr.report.project.detail [1.2.7 090419]
tr.view.filters [1.0.1 090419]
tr.view.projects [1.3.5 090419]
tr.view.reference [1.0 090419]
tr.view.collect [2.0.1 090419]
tr.services [1.0 090419]
jaxb [1.0 090419]
tr.view.actions [1.2.9 090419]
tr.view.future [1.0 090419]
tr.view.overview [1.0 090419]
au.com.trgtd.tr.l10n.en_US [1.0 090419]
org.openide.execution [1.12.1 200811100001]
org.netbeans.core.execution/1 [1.12.1.1 200811100001]
au.com.trgtd.tr.calendar.ical4j [1.0.1 090419]
au.com.trgtd.tr.calendar.ical4j.impl [1.0 090419]
org.netbeans.modules.autoupdate.ui [1.5.1 200811100001]
tr.extract.exports.future [1.0.2 090419]
au.com.trgtd.tr.reports.done [1.3.0 090419]
au.com.trgtd.tr.reports.weekly [1.2.7 090419]
org.netbeans.modules.options.keymap [1.4.1 200811100001]
org.netbeans.localization.platform9.fr/1 [2009.3.18.2352 200903182312]
au.com.trgtd.tr.extract.projects [1.0.4 090419]
tr.extract.clean [1.0 090419]
tr.autoversion [1.0 090419]
tr.imports.thoughts/2 [2.0.1 1 090419]
org.netbeans.modules.masterfs/2 [2.15.2 200901261116]
tr.extract.exports.actions [1.0.4 090419]
javamail [1.0.1 090419]
au.com.trgtd.email [1.2.4 090419]
org.netbeans.libs.jsr223/1 [1.8.1 6 200811100001]
org.netbeans.modules.templates [1.3.1 200811100001]
org.netbeans.modules.extbrowser/1 [1.13.1 200811100001]
org.netbeans.modules.favorites/1 [1.14.3 200901261116]
org.netbeans.modules.core.kit [1.2.4 200903060201]
au.com.trgtd.tr.reports.actions.delegated [1.2.7 090419]
au.com.trgtd.tr.l10n.fr_FR [1.0.1 090419]
au.com.trgtd.tr.reports.someday [1.2.7 090419]
au.com.trgtd.tr.reports.actions.scheduled [1.2.7 090419]
au.com.trgtd.tr.autoupdate.members [1.2.3 090419]
SEVERE [tr.autoversion]: Latest version was not obtained from web site
INFO [tr.autoversion]: Finished
WARNING [org.openide.filesystems.Ordering]: Not all children in Toolbars/ marked with the position attribute: [ThinkingRock, Standard.xml], but some are: [File, Clipboard, UndoRedo, Memory]
INFO [au.com.trgtd.tr.autoupdate.members.MemberCheckTimerTask]: Started at: Tue Apr 28 07:33:35 GMT 2009
INFO [au.com.trgtd.tr.autoupdate.members]: Started getting URL connection at: Tue Apr 28 07:33:35 GMT 2009
INFO [au.com.trgtd.tr.autoupdate.members]: Connection timeout default: 0
INFO [au.com.trgtd.tr.autoupdate.members]: Connection timeout changed: 10000
INFO [au.com.trgtd.tr.autoupdate.members]: Finished getting URL connection at: Tue Apr 28 07:33:35 GMT 2009
INFO [au.com.trgtd.tr.autoupdate.members]: Started getting DB password at: Tue Apr 28 07:33:35 GMT 2009
INFO [au.com.trgtd.tr.autoupdate.members]: Could not get DB password at: Tue Apr 28 07:33:35 GMT 2009
INFO [au.com.trgtd.tr.autoupdate.members.MemberCheckTimerTask]: User membership can not be validated so removing member update centers.
INFO [au.com.trgtd.tr.autoupdate.members]: Started removing member update center at: Tue Apr 28 07:33:35 GMT 2009
INFO [au.com.trgtd.tr.autoupdate.members]: Finished removing member update center at: Tue Apr 28 07:33:36 GMT 2009
INFO [au.com.trgtd.tr.autoupdate.members]: Started removing member beta update center at: Tue Apr 28 07:33:36 GMT 2009
INFO [au.com.trgtd.tr.autoupdate.members]: Finished removing member beta update center at: Tue Apr 28 07:33:36 GMT 2009
INFO [au.com.trgtd.tr.autoupdate.members.MemberCheckTimerTask]: Finished at: Tue Apr 28 07:33:36 GMT 2009
Diagnostic information
Input arguments:
-Djdk.home=/home/jonathan/Desktop/tr-2.2.1-with-jre/bin/jre1.6.0_13
-Dnetbeans.dirs=/home/jonathan/Desktop/tr-2.2.1-with-jre/bin/../tr:/home/jonathan/Desktop/tr-2.2.1-with-jre/bin/../ide10:
-Dnetbeans.home=/home/jonathan/Desktop/tr-2.2.1-with-jre/platform9
-Xms64m
-Xmx256m
-XX:PermSize=64m
-XX:MaxPermSize=256m
-Dsun.java2d.noddraw=true
-Xverify:none
Compiler: HotSpot Client Compiler
Heap memory usage: initial 64.0MB maximum 254.1MB
Non heap memory usage: initial 64.2MB maximum 288.0MB
Garbage collector: Copy (Collections=73 Total time spent=0s)
Garbage collector: MarkSweepCompact (Collections=0 Total time spent=0s)
Classes: loaded=4184 total loaded=4184 unloaded 0
INFO [org.netbeans.core.ui.warmup.DiagnosticTask]: Total memory 1,036,582,912
INFO [null]: Total physical memory 1,036,582,912
WARNING [org.openide.filesystems.Ordering]: Not all children in Menu/Help/ marked with the position attribute: [master-help.xml], but some are: [HelpCSAction.shadow, tr-data-sep115.instance, OverviewAction.shadow, HomePage.shadow, Separator1.instance, org-netbeans-modules-autoupdate-ui-actions-CheckForUpdatesAction.shadow, org-netbeans-core-actions-AboutAction.instance]
INFO [org.netbeans.modules.autoupdate.updateprovider.AutoupdateCatalogCache]: Processing URL: www.trgtd.com.au/autoupdate/2.2/updates.xml
INFO [org.netbeans.modules.autoupdate.updateprovider.AutoupdateCatalogCache]: Reading URL www.trgtd.com.au/autoupdate/2.2/updates.xml failed (java.util.concurrent.ExecutionException: java.net.UnknownHostException: www.trgtd.com.au)
INFO [org.netbeans.modules.autoupdate.ui.actions.AutoupdateCheckScheduler]: java.net.UnknownHostException: www.trgtd.com.au
java.io.IOException: java.net.UnknownHostException: www.trgtd.com.au
at org.netbeans.modules.autoupdate.updateprovider.AutoupdateCatalogCache.notifyException(AutoupdateCatalogCache.java:188)
at org.netbeans.modules.autoupdate.updateprovider.AutoupdateCatalogCache.copy(AutoupdateCatalogCache.java:183)
at org.netbeans.modules.autoupdate.updateprovider.AutoupdateCatalogCache.writeCatalogToCache(AutoupdateCatalogCache.java:104)
at org.netbeans.modules.autoupdate.updateprovider.AutoupdateCatalogProvider.refresh(AutoupdateCatalogProvider.java:117)
at org.netbeans.modules.autoupdate.services.UpdateUnitProviderImpl.refresh(UpdateUnitProviderImpl.java:153)
at org.netbeans.api.autoupdate.UpdateUnitProvider.refresh(UpdateUnitProvider.java:158)
[catch] at org.netbeans.modules.autoupdate.ui.actions.AutoupdateCheckScheduler$4.run(AutoupdateCheckScheduler.java:150)
at org.openide.util.RequestProcessor$Task.run(RequestProcessor.java:572)
at org.openide.util.RequestProcessor$Processor.run(RequestProcessor.java:997)
INFO [org.netbeans.modules.autoupdate.updateprovider.AutoupdateCatalog]: No content in cache for tr_update_center provider. Returns EMPTY_MAP
WARNING [org.openide.filesystems.Ordering]: Not all children in OptionsDialog/ marked with the position attribute: [Advanced], but some are: [General.instance, Keymaps.instance, Advanced.instance, tr-view-actions-screens-prefs-ActionsScreensOptionsCategory.instance]
WARNING [org.openide.filesystems.Ordering]: Not all children in OptionsDialog/Advanced/ marked with the position attribute: [au-com-trgtd-email-prefs-EmailAdvancedOption.instance, au-com-trgtd-tr-appl-prefs-ApplicationAdvancedOption.instance, au-com-trgtd-tr-autoupdate-members-prefs-MemberAdvancedOption.instance, au-com-trgtd-tr-calendar-prefs-CalendarAdvancedOption.instance, au-com-trgtd-tr-l10n-prefs-L10nPrefsAdvancedOption.instance, tr-extract-clean-ExtractCleanAdvancedOption.instance, tr-extract-prefs-ExtractAdvancedOption.instance, tr-imports-thoughts-prefs-ImportThoughtsAdvancedOption.instance, tr-prefs-datafile-DataAdvancedOption.instance, tr-prefs-dates-DatesAdvancedOption.instance, tr-prefs-gui-GUIAdvancedOption.instance, tr-prefs-projects-ProjectsAdvancedOption.instance, tr-prefs-recurrence-RecurrenceAdvancedOption.instance, tr-view-action-prefs-ActionAdvancedOption.instance], but some are: [tr-view-actions-prefs-ActionsAdvancedOption.instance]
INFO [au.com.trgtd.tr.autoupdate.members]: Started getting URL connection at: Tue Apr 28 07:33:55 GMT 2009
INFO [au.com.trgtd.tr.autoupdate.members]: Connection timeout default: 0
INFO [au.com.trgtd.tr.autoupdate.members]: Connection timeout changed: 10000
INFO [au.com.trgtd.tr.autoupdate.members]: Finished getting URL connection at: Tue Apr 28 07:33:55 GMT 2009
INFO [au.com.trgtd.tr.autoupdate.members]: Started getting DB password at: Tue Apr 28 07:33:55 GMT 2009
INFO [au.com.trgtd.tr.autoupdate.members]: Could not get DB password at: Tue Apr 28 07:33:55 GMT 2009
INFO [au.com.trgtd.tr.autoupdate.members.MemberCheckTimerTask]: Started at: Tue Apr 28 07:33:58 GMT 2009
INFO [au.com.trgtd.tr.autoupdate.members]: Started getting URL connection at: Tue Apr 28 07:33:58 GMT 2009
INFO [au.com.trgtd.tr.autoupdate.members]: Connection timeout default: 0
INFO [au.com.trgtd.tr.autoupdate.members]: Connection timeout changed: 10000
INFO [au.com.trgtd.tr.autoupdate.members]: Finished getting URL connection at: Tue Apr 28 07:33:58 GMT 2009
INFO [au.com.trgtd.tr.autoupdate.members]: Started getting DB password at: Tue Apr 28 07:33:58 GMT 2009
INFO [au.com.trgtd.tr.autoupdate.members]: Could not get DB password at: Tue Apr 28 07:33:58 GMT 2009
INFO [au.com.trgtd.tr.autoupdate.members.MemberCheckTimerTask]: User membership can not be validated so removing member update centers.
INFO [au.com.trgtd.tr.autoupdate.members]: Started removing member update center at: Tue Apr 28 07:33:58 GMT 2009
INFO [au.com.trgtd.tr.autoupdate.members]: Finished removing member update center at: Tue Apr 28 07:33:58 GMT 2009
INFO [au.com.trgtd.tr.autoupdate.members]: Started removing member beta update center at: Tue Apr 28 07:33:58 GMT 2009
INFO [au.com.trgtd.tr.autoupdate.members]: Finished removing member beta update center at: Tue Apr 28 07:33:58 GMT 2009
INFO [au.com.trgtd.tr.autoupdate.members.MemberCheckTimerTask]: Finished at: Tue Apr 28 07:33:58 GMT 2009
INFO [tr.activation]: Started.
INFO [tr.activation]: Finished.
INFO [tr.recurrence]: Started.
INFO [tr.recurrence]: Finished.

Hmmm

Seems the problem is shown in the line:

java.io.IOException: java.net.UnknownHostException: www.trgtd.com.au

This exception is supposed to be:

"Thrown to indicate that the IP address of a host could not be determined."

Can you access the TR web site (www.trgtd.com.au) with a browser ok?