ThinkingRock Forum

I would highly recommend to the TR folks taking a look at JIRA from Atlassian as a bug/issue/feature request/enhancement request tracking system for TR.

JIRA to me is like the cadillac of issue tracking systems, far better, more polished and user-friendly than bugzilla and the likes.

Atlassian manage user requests for their own software on a public JIRA instance, and as a user of their products, it's been a joy being able to enter defect reports and feature or enhancement requests in their JIRA system, and knowing I could monitor any and all progress on the issues I reported, simply by accessing the system or subscribing to events on my issues. Along with watching an issue, people can also easily vote on their favorite issues to be fixed.

The nice thing about JIRA for you guys is that it's be literally free (as in beer) now that you've gone Open Source. See http://www.atlassian.com/software/jira/ ... #nonprofit.

I have a bit more time in the next few weeks so I would like to start moving the issues. JIRA looks pretty good so can we decide: JIRA, Tracks or Mantis?

_________________
Claire
ThinkingRock Analyst and Tester

Claire,

although I like very much Atlassian products, JIRA in particular, I think that the other two products are better for TR.
This isn't a quality matter, but only a "size matter": JIRA is ofter used by great projects (things like Hibernate: http://www.hibernate.org/217.html ).
I presume that you don't want to configure and/or troubleshooting a complex application at this point, so in my opinion we can wait fot JIRA
Mantis fits very well a bugtracker for a mid-size project: I'm using it for Typo3 and all seems quite "natural" and responsive (include detailed search, for example).
In my opinion, tracs is poorer speaking about bugtracking, but has a great value as global approach: milestones, wiki, roadmaps and bugtracking are already integrated.

So, if you have only 30 seconds to decide about it, ask yourself: do we want a lot of things already integrated as tracs has? Or do we prefer to have a more rocked bugtracker and set other things aside like mantis?

Cheers,
Matteo

I am more keen on Mantis too as this is what we are using now. I find it fits the purpose at the moment. I did like the workflow and comments display on JIRA. We have already started a wiki so we don't need that functionality from trac.

_________________
Claire
ThinkingRock Analyst and Tester