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PostPosted: Thu May 21, 2009 12:27 am 
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Joined: Thu May 21, 2009 12:04 am
Posts: 4
I am a new user and have a problem, which I'm sure is minor, but could use some assistance or clarification. :)

After I process a thought, say "return library books," and schedule a date for the next action, I am finding that the scheduled action is not showing up in the Review Actions window under the Scheduled tab. I have processed a couple of thoughts that were scheduled, but none of them are appearing under the Scheduled tab. The tab shows Scheduled (0) even though I have 2 scheduled actions in the system presently.

The scheduled actions do show up under the Single Actions tab, just not under the Scheduled tab.

All the other tabs--Actions, Do ASAP, Delegated, Done--work correctly.

I'm probably doing something wrong here, and the solution is probably so simple I should be flogged for posting this, but I can't seem to figure it out. Any help would be appreciated. Thank you in advance!


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PostPosted: Thu May 21, 2009 2:31 am 
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Joined: Thu May 21, 2009 12:04 am
Posts: 4
Some more information about the problem:

When I set the Status of the action to Scheduled and clear the date field the action shows up under the Scheduled tab.

When I set the Status of the action to Scheduled and set the date for today it also shows up under the Scheduled tab.

When I set the Status of the action to Scheduled and set the date for tomorrow it also shows up under the Scheduled tab.

However, when I set the Status of the action to Scheduled and set the date for the day after tomorrow and any other subsequent date it *does not* show up under the Scheduled tab.

Weird. I'm baffled.


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PostPosted: Thu May 21, 2009 10:36 am 
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Joined: Wed Jul 05, 2006 11:11 am
Posts: 1517
Location: Sydney
Could you check your filters on the Scheduled Tab for the Scheduled date.

_________________
Claire
ThinkingRock Analyst and Tester


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PostPosted: Thu May 21, 2009 3:16 pm 
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Joined: Thu May 21, 2009 12:04 am
Posts: 4
Claire wrote:
Could you check your filters on the Scheduled Tab for the Scheduled date.


:oops: Thank you, Claire.

Now I understand that by using the Selection Filters dialog box I can precisely control what information appears under the tabs and how that information appears. I set the Action date ≤ drop box to Four weeks and now all my scheduled actions less than or equal to four weeks out are showing under the Scheduled tab.


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