ThinkingRock Forum

To go back to http://www.trgtd.com.au
It is currently Fri May 24, 2013 4:47 am

All times are UTC




Post new topic Reply to topic  [ 3 posts ] 
Author Message
PostPosted: Fri Aug 21, 2009 9:08 am 
Offline

Joined: Tue Jul 01, 2008 1:14 pm
Posts: 4
If I switch between Excel and ThinkingRock, ThinkingRock crashes. Does anyone else have the save behaviour. This started (or got worse actually) after latest automatic update.

Office 2003 on swedish XP

Regards,
Tomas Sandkvist
Sweden


Top
 Profile  
 
PostPosted: Sun Aug 23, 2009 6:02 am 
Offline

Joined: Wed Jul 05, 2006 11:11 am
Posts: 1517
Location: Sydney
Never had the problem but on another machine, I have noticed that it can take a while before TR gets the focus back.

_________________
Claire
ThinkingRock Analyst and Tester


Top
 Profile  
 
PostPosted: Sun Aug 23, 2009 11:28 am 
Offline

Joined: Tue Jul 01, 2008 1:14 pm
Posts: 4
Well, it really crashes. The following is from the log file (hs_err_pid6116.log) in the TR-2.2.1 folder:

#
# An unexpected error has been detected by Java Runtime Environment:
#
# EXCEPTION_ACCESS_VIOLATION (0xc0000005) at pc=0x000c014c, pid=6116, tid=3652
#
# Java VM: Java HotSpot(TM) Client VM (11.3-b02 mixed mode windows-x86)
# Problematic frame:
# C 0x000c014c
#
# If you would like to submit a bug report, please visit:
# http://java.sun.com/webapps/bugreport/crash.jsp
# The crash happened outside the Java Virtual Machine in native code.
# See problematic frame for where to report the bug.
#

--------------- T H R E A D ---------------

Current thread (0x030e6400): JavaThread "AWT-Windows" daemon [_thread_in_native, id=3652, stack(0x03a90000,0x03ae0000)]

siginfo: ExceptionCode=0xc0000005, ExceptionInformation=0x00000008 0x000c014c

Registers:
EAX=0x00000002, EBX=0x7c81126a, ECX=0x00000000, EDX=0x03ade96c
ESP=0x03ade944, EBP=0x03ade99c, ESI=0x000d2fa8, EDI=0x00000000
EIP=0x000c014c, EFLAGS=0x00010246

Top of Stack: (sp=0x03ade944)
0x03ade944: 773d1eba 001606b6 0000003d 0000077c
0x03ade954: 00000000 00000002 00000003 00000000
0x03ade964: 000d2fa8 7c81126a 000c014c 00000002
0x03ade974: 00000003 005ff170 03adf2ac 00000002
0x03ade984: 03ade960 03ade568 03adea28 7744b272
0x03ade994: 773c2090 00000000 03ade9c0 773d207c
0x03ade9a4: 000d2fa8 001606b6 0000003d 0000077c
0x03ade9b4: 00000000 03f0fed0 0000003d 0000077c

Instructions: (pc=0x000c014c)
0x000c013c: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
0x000c014c: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00


Stack: [0x03a90000,0x03ae0000], sp=0x03ade944, free space=314k
Native frames: (J=compiled Java code, j=interpreted, Vv=VM code, C=native code)
C 0x000c014c
C [comctl32.dll+0x1207c]

Java frames: (J=compiled Java code, j=interpreted, Vv=VM code)
j sun.awt.windows.WToolkit.eventLoop()V+0
j sun.awt.windows.WToolkit.run()V+69
j java.lang.Thread.run()V+11
v ~StubRoutines::call_stub

--------------- P R O C E S S ---------------

Java Threads: ( => current thread )
0x03f26400 JavaThread "System clipboard synchronizer" daemon [_thread_in_native, id=5528, stack(0x07130000,0x07180000)]
0x050c6400 JavaThread "Swing-Shell" daemon [_thread_blocked, id=576, stack(0x032d0000,0x03320000)]
0x051d9c00 JavaThread "Timer-5" daemon [_thread_blocked, id=4852, stack(0x064d0000,0x06520000)]
0x0546e400 JavaThread "RunnableQueue-0" daemon [_thread_blocked, id=5476, stack(0x04ae0000,0x04b30000)]
0x04060800 JavaThread "Thread-11" daemon [_thread_blocked, id=3912, stack(0x06330000,0x06380000)]
0x00317400 JavaThread "DestroyJavaVM" [_thread_blocked, id=1684, stack(0x008f0000,0x00940000)]
0x02f90800 JavaThread "AWT-EventQueue-1" [_thread_blocked, id=5240, stack(0x04910000,0x04960000)]
0x02f90400 JavaThread "TimerQueue" daemon [_thread_blocked, id=4772, stack(0x03ba0000,0x03bf0000)]
0x03d85c00 JavaThread "Thread-8" daemon [_thread_blocked, id=4700, stack(0x04390000,0x043e0000)]
0x03d65000 JavaThread "Thread-7" daemon [_thread_blocked, id=6084, stack(0x042f0000,0x04340000)]
0x03d61000 JavaThread "Timer-4" [_thread_blocked, id=5260, stack(0x042a0000,0x042f0000)]
0x03d60000 JavaThread "Timer-3" [_thread_blocked, id=4984, stack(0x04250000,0x042a0000)]
0x03d5ac00 JavaThread "Timer-2" [_thread_blocked, id=5392, stack(0x04200000,0x04250000)]
0x03d5a000 JavaThread "Timer-1" [_thread_blocked, id=4388, stack(0x041b0000,0x04200000)]
=>0x030e6400 JavaThread "AWT-Windows" daemon [_thread_in_native, id=3652, stack(0x03a90000,0x03ae0000)]
0x030e3c00 JavaThread "AWT-Shutdown" [_thread_blocked, id=956, stack(0x03a40000,0x03a90000)]
0x03079c00 JavaThread "Java2D Disposer" daemon [_thread_blocked, id=4384, stack(0x039f0000,0x03a40000)]
0x0301e800 JavaThread "Timer-0" daemon [_thread_blocked, id=2816, stack(0x03880000,0x038d0000)]
0x0301a800 JavaThread "CLI Requests Server" daemon [_thread_in_native, id=5064, stack(0x03830000,0x03880000)]
0x02fb6800 JavaThread "Active Reference Queue Daemon" daemon [_thread_blocked, id=672, stack(0x03190000,0x031e0000)]
0x02ca6000 JavaThread "Low Memory Detector" daemon [_thread_blocked, id=2132, stack(0x02ef0000,0x02f40000)]
0x02ca1800 JavaThread "CompilerThread0" daemon [_thread_blocked, id=4540, stack(0x02ea0000,0x02ef0000)]
0x02c9e400 JavaThread "Attach Listener" daemon [_thread_blocked, id=5640, stack(0x02e50000,0x02ea0000)]
0x02c9d000 JavaThread "Signal Dispatcher" daemon [_thread_blocked, id=3888, stack(0x02e00000,0x02e50000)]
0x02c8d400 JavaThread "Finalizer" daemon [_thread_blocked, id=5908, stack(0x02db0000,0x02e00000)]
0x02c88c00 JavaThread "Reference Handler" daemon [_thread_blocked, id=2916, stack(0x02d60000,0x02db0000)]

Other Threads:
0x02c83c00 VMThread [stack: 0x02d10000,0x02d60000] [id=3364]
0x02ca8000 WatcherThread [stack: 0x02f40000,0x02f90000] [id=2204]

VM state:not at safepoint (normal execution)

VM Mutex/Monitor currently owned by a thread: None

Heap
def new generation total 4608K, used 547K [0x10020000, 0x10520000, 0x113d0000)
eden space 4096K, 2% used [0x10020000, 0x10037e80, 0x10420000)
from space 512K, 88% used [0x10420000, 0x10490ff8, 0x104a0000)
to space 512K, 0% used [0x104a0000, 0x104a0000, 0x10520000)
tenured generation total 60544K, used 38852K [0x113d0000, 0x14ef0000, 0x20020000)
the space 60544K, 64% used [0x113d0000, 0x139c1010, 0x139c1200, 0x14ef0000)
compacting perm gen total 65536K, used 33285K [0x20020000, 0x24020000, 0x30020000)
the space 65536K, 50% used [0x20020000, 0x220a15d8, 0x220a1600, 0x24020000)
No shared spaces configured.

Dynamic libraries:
0x00400000 - 0x00424000 C:\Program\Java\jre6\bin\java.exe
0x7c900000 - 0x7c9b1000 C:\WINDOWS\system32\ntdll.dll
0x7c800000 - 0x7c8fa000 C:\WINDOWS\system32\kernel32.dll
0x77dc0000 - 0x77e6b000 C:\WINDOWS\system32\ADVAPI32.dll
0x77e70000 - 0x77f02000 C:\WINDOWS\system32\RPCRT4.dll
0x77fe0000 - 0x77ff1000 C:\WINDOWS\system32\Secur32.dll
0x7c340000 - 0x7c396000 C:\Program\Java\jre6\bin\msvcr71.dll
0x6d800000 - 0x6da56000 C:\Program\Java\jre6\bin\client\jvm.dll
0x7e360000 - 0x7e3f1000 C:\WINDOWS\system32\USER32.dll
0x77f10000 - 0x77f59000 C:\WINDOWS\system32\GDI32.dll
0x76b30000 - 0x76b5e000 C:\WINDOWS\system32\WINMM.dll
0x76370000 - 0x7638d000 C:\WINDOWS\system32\IMM32.DLL
0x10000000 - 0x10017000 C:\WINDOWS\system32\APSHook.dll
0x6d290000 - 0x6d298000 C:\Program\Java\jre6\bin\hpi.dll
0x76be0000 - 0x76beb000 C:\WINDOWS\system32\PSAPI.DLL
0x6d7b0000 - 0x6d7bc000 C:\Program\Java\jre6\bin\verify.dll
0x6d330000 - 0x6d34f000 C:\Program\Java\jre6\bin\java.dll
0x6d7f0000 - 0x6d7ff000 C:\Program\Java\jre6\bin\zip.dll
0x6d610000 - 0x6d623000 C:\Program\Java\jre6\bin\net.dll
0x71aa0000 - 0x71ab7000 C:\WINDOWS\system32\WS2_32.dll
0x77c00000 - 0x77c58000 C:\WINDOWS\system32\msvcrt.dll
0x71a90000 - 0x71a98000 C:\WINDOWS\system32\WS2HELP.dll
0x6d630000 - 0x6d639000 C:\Program\Java\jre6\bin\nio.dll
0x76d50000 - 0x76d69000 C:\WINDOWS\system32\iphlpapi.dll
0x76d30000 - 0x76d48000 C:\WINDOWS\system32\MPRAPI.dll
0x77cb0000 - 0x77ce2000 C:\WINDOWS\system32\ACTIVEDS.dll
0x76e00000 - 0x76e25000 C:\WINDOWS\system32\adsldpc.dll
0x60940000 - 0x60995000 C:\WINDOWS\system32\NETAPI32.dll
0x76f50000 - 0x76f7d000 C:\WINDOWS\system32\WLDAP32.dll
0x76b10000 - 0x76b21000 C:\WINDOWS\system32\ATL.DLL
0x774d0000 - 0x7760d000 C:\WINDOWS\system32\ole32.dll
0x77110000 - 0x7719b000 C:\WINDOWS\system32\OLEAUT32.dll
0x76e70000 - 0x76e7e000 C:\WINDOWS\system32\rtutils.dll
0x71be0000 - 0x71bf3000 C:\WINDOWS\system32\SAMLIB.dll
0x77910000 - 0x77a05000 C:\WINDOWS\system32\SETUPAPI.dll
0x34000000 - 0x3402a000 C:\Program\F-Secure\FSPS\program\FSLSP.DLL
0x03620000 - 0x03631000 c:\program\f-secure\common\fspmapi.dll
0x03640000 - 0x03656000 c:\program\f-secure\common\fsma32.dll
0x76060000 - 0x760c5000 C:\WINDOWS\system32\MSVCP60.dll
0x03660000 - 0x03673000 c:\program\f-secure\anti-virus\fsgkiapi.dll
0x71a40000 - 0x71a80000 C:\WINDOWS\system32\mswsock.dll
0x698b0000 - 0x69908000 C:\WINDOWS\system32\hnetcfg.dll
0x71a80000 - 0x71a88000 C:\WINDOWS\System32\wshtcpip.dll
0x76f10000 - 0x76f37000 C:\WINDOWS\system32\DNSAPI.dll
0x76fa0000 - 0x76fa8000 C:\WINDOWS\System32\winrnr.dll
0x037e0000 - 0x03805000 C:\Program\Bonjour\mdnsNSP.dll
0x76fb0000 - 0x76fb6000 C:\WINDOWS\system32\rasadhlp.dll
0x68000000 - 0x68036000 C:\WINDOWS\system32\rsaenh.dll
0x769b0000 - 0x76a64000 C:\WINDOWS\system32\USERENV.dll
0x6d000000 - 0x6d14a000 C:\Program\Java\jre6\bin\awt.dll
0x72fd0000 - 0x72ff6000 C:\WINDOWS\system32\WINSPOOL.DRV
0x773c0000 - 0x774c3000 C:\WINDOWS\WinSxS\x86_Microsoft.Windows.Common-Controls_6595b64144ccf1df_6.0.2600.5512_x-ww_35d4ce83\comctl32.dll
0x77f60000 - 0x77fd6000 C:\WINDOWS\system32\SHLWAPI.dll
0x5b270000 - 0x5b2a8000 C:\WINDOWS\system32\uxtheme.dll
0x6d230000 - 0x6d284000 C:\Program\Java\jre6\bin\fontmanager.dll
0x03ae0000 - 0x03ae6000 C:\DOCUME~1\es030124\LOKALA~1\Temp\IadHide5.dll
0x746f0000 - 0x7473c000 C:\WINDOWS\system32\MSCTF.dll
0x03b50000 - 0x03b54000 C:\Program\Unlocker\UnlockerHook.dll
0x7c9c0000 - 0x7d1d9000 C:\WINDOWS\system32\SHELL32.dll
0x03b60000 - 0x03b78000 c:\Program\Hewlett-Packard\IAM\bin\ItClient.dll
0x74c50000 - 0x74c7c000 C:\WINDOWS\system32\OLEACC.dll
0x751a0000 - 0x751ce000 C:\WINDOWS\system32\msctfime.ime
0x03c10000 - 0x03c25000 C:\WINDOWS\system32\btmmhook.dll
0x6d170000 - 0x6d19f000 C:\Program\Java\jre6\bin\cmm.dll
0x6d1a0000 - 0x6d1c3000 C:\Program\Java\jre6\bin\dcpr.dll
0x6d560000 - 0x6d569000 C:\Program\Java\jre6\bin\management.dll
0x03320000 - 0x035ea000 C:\WINDOWS\system32\xpsp2res.dll
0x77b30000 - 0x77b52000 C:\WINDOWS\system32\appHelp.dll
0x76fc0000 - 0x7703f000 C:\WINDOWS\system32\CLBCATQ.DLL
0x77040000 - 0x77108000 C:\WINDOWS\system32\COMRes.dll
0x77bf0000 - 0x77bf8000 C:\WINDOWS\system32\VERSION.dll
0x038d0000 - 0x038de000 C:\Program\TortoiseSVN\bin\TortoiseStub.dll
0x04970000 - 0x04a2a000 C:\Program\TortoiseSVN\bin\TortoiseSVN.dll
0x63000000 - 0x630e6000 C:\WINDOWS\system32\WININET.dll
0x03910000 - 0x03919000 C:\WINDOWS\system32\Normaliz.dll
0x06520000 - 0x06652000 C:\WINDOWS\system32\urlmon.dll
0x5dca0000 - 0x5de88000 C:\WINDOWS\system32\iertutil.dll
0x6eec0000 - 0x6eee0000 C:\Program\TortoiseSVN\bin\libapr_tsvn.dll
0x78520000 - 0x785c3000 C:\WINDOWS\WinSxS\x86_Microsoft.VC90.CRT_1fc8b3b9a1e18e3b_9.0.30729.1_x-ww_6f74963e\MSVCR90.dll
0x6ee60000 - 0x6ee89000 C:\Program\TortoiseSVN\bin\libaprutil_tsvn.dll
0x03950000 - 0x03962000 C:\Program\TortoiseSVN\bin\intl3_tsvn.dll
0x78480000 - 0x7850e000 C:\WINDOWS\WinSxS\x86_Microsoft.VC90.CRT_1fc8b3b9a1e18e3b_9.0.30729.1_x-ww_6f74963e\MSVCP90.dll
0x76770000 - 0x76779000 C:\WINDOWS\system32\SHFOLDER.dll
0x55ee0000 - 0x55efb000 C:\Program\Delade filer\Autodesk Shared\AcShellEx\AcShellExtension.dll
0x7c630000 - 0x7c64b000 C:\WINDOWS\WinSxS\x86_Microsoft.VC80.ATL_1fc8b3b9a1e18e3b_8.0.50727.1833_x-ww_bf90704a\ATL80.DLL
0x7c420000 - 0x7c4a7000 C:\WINDOWS\WinSxS\x86_Microsoft.VC80.CRT_1fc8b3b9a1e18e3b_8.0.50727.3053_x-ww_b80fa8ca\MSVCP80.dll
0x78130000 - 0x781cb000 C:\WINDOWS\WinSxS\x86_Microsoft.VC80.CRT_1fc8b3b9a1e18e3b_8.0.50727.3053_x-ww_b80fa8ca\MSVCR80.dll
0x06860000 - 0x068bb000 C:\Program\Delade filer\Adobe\Acrobat\ActiveX\PDFShell.dll
0x06380000 - 0x063cc000 C:\Program\Delade filer\Adobe\Acrobat\ActiveX\PDFShell.SVE
0x71b10000 - 0x71b22000 C:\WINDOWS\system32\MPR.dll
0x75f40000 - 0x75f47000 C:\WINDOWS\System32\drprov.dll
0x71c00000 - 0x71c0e000 C:\WINDOWS\System32\ntlanman.dll
0x71cc0000 - 0x71cd7000 C:\WINDOWS\System32\NETUI0.dll
0x71c80000 - 0x71cc0000 C:\WINDOWS\System32\NETUI1.dll
0x71c70000 - 0x71c77000 C:\WINDOWS\System32\NETRAP.dll
0x75f50000 - 0x75f5a000 C:\WINDOWS\System32\davclnt.dll
0x068c0000 - 0x06c63000 C:\Documents and Settings\es030124\Lokala inställningar\Application Data\Microsoft\Live Mesh\Bin\WLCShell.dll
0x76360000 - 0x76365000 C:\WINDOWS\system32\MSIMG32.dll
0x4eba0000 - 0x4ed46000 C:\WINDOWS\WinSxS\x86_Microsoft.Windows.GdiPlus_6595b64144ccf1df_1.0.2600.5512_x-ww_dfb54e0c\gdiplus.dll
0x76f40000 - 0x76f48000 C:\WINDOWS\system32\WTSAPI32.dll
0x76340000 - 0x76350000 C:\WINDOWS\system32\WINSTA.dll
0x6cd00000 - 0x6cd24000 C:\Documents and Settings\es030124\Lokala inställningar\Application Data\Microsoft\Live Mesh\Bin\sqmapi.dll
0x06d50000 - 0x06fce000 C:\WINDOWS\system32\wpdshext.dll
0x06fe0000 - 0x07029000 C:\WINDOWS\system32\PortableDeviceApi.dll
0x76c20000 - 0x76c4e000 C:\WINDOWS\system32\WINTRUST.dll
0x77a70000 - 0x77b06000 C:\WINDOWS\system32\CRYPT32.dll
0x77b10000 - 0x77b22000 C:\WINDOWS\system32\MSASN1.dll
0x76c80000 - 0x76ca8000 C:\WINDOWS\system32\IMAGEHLP.dll
0x07220000 - 0x07228000 C:\Documents and Settings\es030124\Lokala inställningar\Application Data\Microsoft\Live Mesh\GacBase\MoeHostPS.dll
0x07230000 - 0x07276000 C:\WINDOWS\system32\Audiodev.dll
0x07280000 - 0x074da000 C:\WINDOWS\system32\WMVCore.DLL
0x074e0000 - 0x0751a000 C:\WINDOWS\system32\WMASF.DLL
0x4ee20000 - 0x4eeb2000 C:\WINDOWS\system32\wiashext.dll
0x73b70000 - 0x73b83000 C:\WINDOWS\system32\sti.dll
0x74ab0000 - 0x74ab7000 C:\WINDOWS\system32\CFGMGR32.dll
0x76970000 - 0x76978000 C:\WINDOWS\system32\LINKINFO.dll
0x76980000 - 0x769a5000 C:\WINDOWS\system32\ntshrui.dll
0x03980000 - 0x0398b000 C:\Program\Delade filer\Logitech\Scrolling\LgMsgHk.dll
0x03280000 - 0x03287000 C:\Program\Logitech\MouseWare\System\LgWndHk.dll

VM Arguments:
jvm_args: -Djava.endorsed.dirs=tr\modules\ext\endorsed -Xms64m -Xmx256m -XX:PermSize=64m -XX:MaxPermSize=256m -Dsun.java2d.noddraw=true -Xverify:none -Djdk.home=C:\Program\Java\jre6 -Dnetbeans.home=C:\Program\TR-2.2.1\platform9 -Dnetbeans.dirs=C:\Program\TR-2.2.1\tr;C:\Program\TR-2.2.1\ide10 -Dnetbeans.user=C:\Documents and Settings\es030124\Application Data\.thinkingrock\tr-2.2.1 -Dnetbeans.system_http_proxy=proxy.se.abb.com:81 -Dnetbeans.system_http_non_proxy_hosts=*.local -Dsun.awt.keepWorkingSetOnMinimize=true
java_command: org/netbeans/Main --branding tr --fontsize 13 --laf javax.swing.plaf.metal.MetalLookAndFeel
Launcher Type: SUN_STANDARD

Environment Variables:
CLASSPATH=.;C:\Program\Java\jre1.6.0_07\lib\ext\QTJava.zip
PATH=C:\WINDOWS\system32;C:\WINDOWS;C:\WINDOWS\System32\Wbem;C:\Program\Delade filer\Roxio Shared\DLLShared\;C:\Program\Delade filer\Roxio Shared\DLLShared\;C:\Program\Delade filer\Roxio Shared\9.0\DLLShared\;C:\Program\hdogg252;C:\Program\Support Tools\;C:\Program\QuickTime\QTSystem\;C:\Program\SlikSvn\bin\;C:\Program\TortoiseSVN\bin;c:\Program\Hewlett-Packard\IAM\bin;C:\Program\Microsoft Virtual Server\Vhdmount;C:\WINDOWS\system32\WindowsPowerShell\v1.0;c:\Program\Microsoft SQL Server\100\Tools\Binn\;c:\Program\Microsoft SQL Server\100\DTS\Binn\;C:\Program\VMware\VMware DiskMount Utility\
USERNAME=es030124
OS=Windows_NT
PROCESSOR_IDENTIFIER=x86 Family 6 Model 15 Stepping 11, GenuineIntel



--------------- S Y S T E M ---------------

OS: Windows XP Build 2600 Service Pack 3

CPU:total 2 (2 cores per cpu, 1 threads per core) family 6 model 15 stepping 11, cmov, cx8, fxsr, mmx, sse, sse2, sse3, ssse3

Memory: 4k page, physical 2097151k(1337396k free), swap 4194303k(4087752k free)

vm_info: Java HotSpot(TM) Client VM (11.3-b02) for windows-x86 JRE (1.6.0_13-b03), built on Mar 9 2009 01:15:24 by "java_re" with MS VC++ 7.1

time: Fri Aug 21 13:55:26 2009
elapsed time: 10313 seconds

------- END OF LOG FILE


...but I have no idea what it means...


Top
 Profile  
 
Display posts from previous:  Sort by  
Post new topic Reply to topic  [ 3 posts ] 

All times are UTC


Who is online

Users browsing this forum: No registered users and 1 guest


You cannot post new topics in this forum
You cannot reply to topics in this forum
You cannot edit your posts in this forum
You cannot delete your posts in this forum
You cannot post attachments in this forum

Search for:
Jump to:  
cron
Powered by phpBB® Forum Software © phpBB Group