ThinkingRock Forum

When I sync, the 'TR iPhone Sync' dialog window says 'Syncing has completed' but the button still says Cancel instead of Close, and the button is non-responsive. I can click cancel, or try to close the window, but the dialog window will not go away.

The app itself still responds, I can even press the sync iphone button, and run another sync, but then the newly created sync dialog won't close either.

The sync actually works, the dialog just won't close. and the button won't change from 'Cancel' to 'Close'

My workaround is currently to sync, and then do File->exit and restart the app.

Help: About:
Product Version: ThinkingRock 3.0.3
Java: 1.6.0_20; Java HotSpot(TM) Client VM 16.3-b01
System: Linux version 2.6.32-22-generic-pae running on i386; UTF-8; en_US (tr)
Userdir: /home/jputney/.thinkingrock/tr-3.0.3

Could you send us a log file?

_________________
Claire
ThinkingRock Analyst and Tester

PM'd log file.

The actions taken were:
clean out log.
launch TR
press iphone sync menu button
press sync on iphone.
... wait till dialog said sync complete
exited tr.

the dialog still had the cancel button.

I have the exact same problem; my setup is:

Product Version: ThinkingRock 2.2.1
Java: 1.6.0_17; Java HotSpot(TM) Client VM 14.3-b01
System: Windows XP version 5.1 running on x86; Cp1252; en_GB (tr)